Privacy policy

PRODUCT DISCLAIMER

  • Majority of our products are hand embroidered and therefore delicate and breakable in their usage, while having a 5%-10% variation possibility. By placing an order on our website, you accept the possibility of variation compared to the images provided on this website. Every effort is made to ensure minimal variation.
  • The actual colour of a product may vary slightly from the image shown due to light variation at the time of photography and/or due to the way digital media devices display colours and also the designers Photoshop editing the model pictures.
  • At times beading/ sequins may get displaced and this is not thought of as a fault but it is due to the nature of the handmade work. We are not to be held responsible for variation of beading/sequins displacement.
  • Please note that articles of clothing should be worn with care and all clothing products sold on this website are recommended to be dry-cleaned. We will not be responsible for any claims or liable for any damages caused by washing, using another method than advised.

At Alif Brand, we are committed to safeguarding the privacy and security of our customers. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your data. By interacting with our website or making a purchase, you agree to the terms of this policy.

1. Information We Collect:

a. Personal Information:

  • We may collect personal information such as your name, contact details, billing address, and shipping address when you place an order.

b. Payment Information:

  • To process transactions, we collect payment details, including credit/debit card information. However, we do not store any payment information on our servers.

c. Account Information:

  • If you create an account on our website, we collect information related to your account, including login credentials and purchase history.

d. Communication Data:

  • We may collect data from your communications with us, including emails or messages sent to our customer support.

2. How We Use Your Information:

a. Order Processing:

  • We use your personal information to process and fulfill your orders, including shipping and delivery.

b. Customer Support:

  • Your information helps us provide effective customer support, respond to inquiries, and address any issues you may encounter.

c. Communication:

  • We may use your contact information to send updates about your order, promotional materials, or important information about our products and services. You can opt-out of promotional communications at any time.

d. Website Improvement:

  • We analyze data to enhance and personalize your shopping experience on our website, including product recommendations and site navigation.

3. Data Security:

a. Secure Transactions:

  • We employ industry-standard encryption technologies to ensure the security of your payment information during transactions.

b. Account Protection:

  • Your account information is password-protected, and we recommend keeping your login credentials confidential.

4. Third-Party Disclosures:

a. Service Providers:

  • We may share your information with trusted third-party service providers who assist us in delivering our products and services.

b. Legal Compliance:

  • We may disclose information if required by law or to protect our rights, privacy, safety, or property.

5. Your Choices:

a. Opt-Out:

  • You can opt-out of receiving promotional communications by following the unsubscribe instructions provided in our emails or contacting us directly.

b. Access and Correction:

  • You have the right to access and correct your personal information. You can do so by logging into your account or contacting our customer support.

6. Contact Information:

For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: Info@namalpret.com

7. Updates to the Privacy Policy:

This Privacy Policy is subject to change, and any updates will be posted on our website. We recommend reviewing this policy periodically to stay informed about how we collect, use, and protect your information.

Thank you for entrusting Namal Pret with your privacy.

Namal Pret  Team